For digital solutions, the underlying governance setting is crucial. aims at:

  • identifying conditions that improve decision-making in urban water management
  • and helping to increase citizens’ life quality and environmental awareness.

A specific objective of the Information and Communication Technologies (ICT) governance analysis within DWC is the development of a guiding protocol that will:

  1. enable to screen existing governance frameworks, policies and stakeholders.
  2. be a case-study basis considering local, national and European levels.

A particular focus will be on favourableness to innovation. Subsequent assessments will identify facilitating and hindering non-technical factors for the uptake of digital solutions.


Digital solutions will be developed specifically to foster public engagement, including:

  1. an Augmented Reality (AR) mobile application in Berlin visualising geology and groundwater to highlight their relevance as drinking water resource and “hidden part “ of the water cycle,
  2. a web-based serious game in Milan to raise awareness and engage the public to overcome social and economic barriers to water reuse,
  3. and a mobile application to communicate bathing water contamination risks to residents in Paris.

Through workshops and focus groups, social scientists will accompany the technical development of these digital solutions by:

  • supporting technology providers in meeting end-users expectations,
  • and assessing the benefits, public perception, acceptance and use of the digital solutions.

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